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Feeling in crisis?

If you are feeling in need of emergency support, and/ or feel you cannot wait for your regular appointment, there is help out there.

​If ever you are feeling hopeless, suicidal, or simply in need of speaking with someone, there are numerous free and anonymous hotlines with trained support staff available:

  • contact your GP for an emergency appointment

  • ring the NHS 111 advice line

  • ring the NHS 999 or go to your local A&E

The mental health charitable organisation MIND  suggests the following telephone and online services might be useful:

MIND are a useful source of information if you are struggling with mental health issues.

Samaritans are open 24 hours a day, 365 days a year, to listen to anything that is upsetting you, including intrusive thoughts and difficult thoughts of suicide and self-harm. Their national freephone number is 116 123, or you can email

SANEline offers emotional support and information from 4.30pm–10.30pm, 365 days a year. Their national number is 0300 304 7000.

If you’re a man experiencing distressing thoughts and feelings, the Campaign Against Living Miserably (​CALM) is there to support you. They’re open from 5pm–midnight, 365 days a year. Their national number is 0800 58 58 58, and they also have a webchat service if you’re not comfortable talking on the phone.

If you are a student, you can look at the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.

Switchboard, the LGBT+ helpline. If you identify as gay, lesbian, bisexual, or transgender, Switchboard is available from 10am–10pm, 365 days a year, to listen to any problems you’re having. Phone operators all identify as LGBT+. Their national number is 0300 330 0630, or you can email

Feeling in crisis?: FAQ
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